FAQ
 

Photo Scanning FAQ

Who is the photo to digital service useful for?
What are the advantages of the free photos scanning service?
What can I do with my photos once they are online?
So, how do I get free scanning?
All my photos are in albums. Do I need to take them out?
Do I need to sort my photos into order before posting?
Will you let me know when my photos arrive?
When will I be able to see my photos online?
When will I get my photos back?
I don't live in Ireland. Can I use your service?
Will my photos be safe online?
What products can I turn my photos into on my online photo album?
Will I be able to crop, zoom, rotate, arrange and preview my products before purchase?
Can I enlarge my photos?
Can I get a digital copy of my image to store on my computer or laptop?
Will I be able to view my album on my smartphone?

 

Photo to Digital Customers

Who is the photo to digital service useful for?
In short, anyone who has printed photos that do not have a digital copy. These could be pre-digital photos, gifts or even wedding albums.
Our typical scanning service customers include:

  • Siblings who want to share one set of family photos
  • Anyone who would like to share some or all of their pictures online by Facebook, Twitter, email, or anywhere else
  • Anyone wishing to ensure the preservation of their old photos by having a permanent online backup
  • Those who don't know how to scan photos or don't have the time to do it themselves
  • Those who would prefer to enjoy the benefits of viewing their photographs on an online photo album
  • People who would like to turn their images in to photo prints, photo books, canvas prints, photo calendars and other personalized gifts
  • People who want to restore photos digitally that have been damaged over time

 

 
Advantages of Free Scanning? What are the advantages of the free photos scanning service?
For starters - it's free! If you don't like the results - you haven't lost out. You don't have to spend hours sorting through the photos that are the most important to you because it wont cost extra to send them all.

What can I do with my photos once they are online?
Once all your images have been scanned and placed into your 
online photo album you will be able to:

  • View your photos in an organized, personalized online album
  • Sort your photos into as many groups of categories and favorites as you wish with just a couple of clicks
  • Share your photos on Facebook, Twitter, or by email as an individual photo, a set of photos or your entire album
  • Purchase your images as photo books, canvases, acrylics, calendars, cards, and much more.
  So, how do I get free scanning?
It's very simple. Just pack up your photos safely (for free scanning your photos must be loose, in good condition and under A4 in size). See our section on 
Keeping Them Safe for more advice on how to pack your photos. Send them on to us by post or courier to 23 Churchfields, Shrule, Co. Galway. Print out an Address Lable here. Just remember to include your name, email address and telephone number and any Premium Scanning Service requirements.
How Long? All my photos are in albums. Do I need to take them out?
If you want we can scan from your albums as part of our 
Premium Scanning Service. If you want the free service, you'll have to remove them I'm afraid.
Do I need to sort my photos into order before posting?
No need. It'll be a whole lot easier once the photos are online to sort them into categories or by date. If there are some photos that you a separate service for however, be sure to separate these for easy identification at our end.
Will you let me know when my photos arrive?
Yes. We'll contact you to confirm that they have arrived.
When will I be able to see my photos online?
Usually within 3-5 days we will send you an email instructing you how to view your new gallery.
  When will I get my photos back?
We will endeavor to send your photos out the day after they are available online.
Worldwide Scanning I don't live in Ireland. Can I use your service?
No problem. Just send your photos to our address in the same way. It may take a little longer because of postage but you will still be able to purchase product from your prints within a few days.
Will my photos be safe online?
Yes. Your photo collection will be hosted on multiple secure servers and access can be controlled by only sharing the links to your album with those you trust. Full password protection is available on request.

Photo Products

 

What products can I turn my photos into on my online photo album?
Just by selecting the photos you want to use and clicking 'buy' you will be able apply your photos to:

  • Photo books
  • Canvases
  • Acrylics
  • Calendars
  • Greeting Cards
  • Reprints
  • Photo DVD Slideshows
  • Prints and Enlargements
  • Digital Photo Frames
  • Digital Downloads
  • Gifts such as T-Shirts, Mugs and Keyrings

Photo Products

Will I be able to crop, zoom, rotate, arrange and preview my products before purchase?
Different products use different ratio images or require different resolutions. Also, peoples old photos are seldom uniform or standard. Most of all, we want people to have their purchase just the way they want it. So most of our products will allow you to choose cropping, rotate, arrange or position your image on the product and preview it before purchase. Image zooming will be limited to maintain the level of quality required. Check out our 
Video Tutorials on the subject.
 

Can I enlarge my photos?
Simply put- Yes.
The more you enlarge an image the lower the quality - and there are a number of other factors that affect this also. You don't need to worry about this. Our system will tell you when a product requires a greater enlargement then your photo will allow. If this happens, we can always 
scan your photo at a higher resolution to get you what you want. Contact Us and let us know what you need and we will figure it out for you.

Smartphone   

Can I get a digital copy of my image to store on my computer or laptop?
Yes. Through your online album you can purchase a full resolution copy of as few or as many of your images as you wish to use as you wish.
Will I be able to view my album on my smartphone?
Yes.